In July 2011, Blackboard announced the release of Blackboard Collaborate™ 11 web conferencing, the first product that combined the best of both Elluminate Live! and Wimba Classroom. Drawing from the best elements of these two long-competing products, it boasted a new, modern interface that represented a tremendous leap forward. However, it also meant that schools using Wimba Classroom faced an upgrade process that was more significant than any upgrade before. Wimba Classroom customers not only had to learn the new user interface, they also had to learn a new administrative system as well. In this presentation at 2012 SLATE Conference, learn how the technology team at Northern Illinois University balanced other technology upgrade initiatives and staffing requirements in order to ensure a smooth-yet-quick upgrade to Blackboard Collaborate, and ultimately, enjoyed a much easier upgrade experience than they anticipated.